Comments on: The eSigner fraud: ssl.com charging my credit card arbitrarily with hundreds of dollars https://billauer.se/blog/2021/11/esigner-cloud-signing-ssl-com-certificate/ Anything I found worthy to write down. Thu, 25 Jun 2026 15:11:47 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Kishore https://billauer.se/blog/2021/11/esigner-cloud-signing-ssl-com-certificate/comment-page-1/#comment-1886 Kishore Sun, 21 Jun 2026 00:42:28 +0000 https://billauer.se/blog/?p=6436#comment-1886 This just happened to me today.. I woke up to a random charge of about ₹17,000 INR deducted from my bank account, listed under "SSL.com cloud services." The worst part? When I logged into their website to see what on earth was going on, there was absolutely zero record of the invoice or the charge in my account history. It’s incredibly frustrating to see that much money vanish into thin air with completely blank dashboards on their end. Heading to call my bank to dispute it now! This just happened to me today.. I woke up to a random charge of about ₹17,000 INR deducted from my bank account, listed under “SSL.com cloud services.”

The worst part? When I logged into their website to see what on earth was going on, there was absolutely zero record of the invoice or the charge in my account history. It’s incredibly frustrating to see that much money vanish into thin air with completely blank dashboards on their end.

Heading to call my bank to dispute it now!

]]> By: Guy https://billauer.se/blog/2021/11/esigner-cloud-signing-ssl-com-certificate/comment-page-1/#comment-1885 Guy Mon, 01 Jun 2026 20:20:05 +0000 https://billauer.se/blog/?p=6436#comment-1885 Happened to me also. I checked and verified triple time that I don't choose esigner. and than 1 month after , i see a billing of 100$ for esigner. Needed to use Gemini to figure out how to revoke the esigner. No refund Happened to me also. I checked and verified triple time that I don’t choose esigner. and than 1 month after , i see a billing of 100$ for esigner. Needed to use Gemini to figure out how to revoke the esigner. No refund

]]> By: Pier-Yves https://billauer.se/blog/2021/11/esigner-cloud-signing-ssl-com-certificate/comment-page-1/#comment-1851 Pier-Yves Sat, 23 Aug 2025 18:18:29 +0000 https://billauer.se/blog/?p=6436#comment-1851 I can concur. I bought a code signing certificate. The process was notoriously confusing and eSigner was enabled by default and I can assure you that nowhere along the process was I informed of the following recurrent charges. Got charged 20$/month after that, which I cancelled by following this article. Thanks! I can concur. I bought a code signing certificate. The process was notoriously confusing and eSigner was enabled by default and I can assure you that nowhere along the process was I informed of the following recurrent charges.

Got charged 20$/month after that, which I cancelled by following this article. Thanks!

]]> By: Derek https://billauer.se/blog/2021/11/esigner-cloud-signing-ssl-com-certificate/comment-page-1/#comment-1793 Derek Tue, 30 Jul 2024 22:16:25 +0000 https://billauer.se/blog/?p=6436#comment-1793 They caught me again. This time only $20 before I noticed. https://www.ssl.com/how-to/how-to-cancel-esigner-subscription/ You need to revoke the esigning cert to stop the charges. They caught me again. This time only $20 before I noticed.

https://www.ssl.com/how-to/how-to-cancel-esigner-subscription/

You need to revoke the esigning cert to stop the charges.

]]> By: Rob https://billauer.se/blog/2021/11/esigner-cloud-signing-ssl-com-certificate/comment-page-1/#comment-1671 Rob Tue, 18 Apr 2023 22:02:42 +0000 https://billauer.se/blog/?p=6436#comment-1671 I got caught a second time (more fool me). When they get you to go through validation on the first page there is a prechecked check box at the bottom of the page. Although it does not say eSigner it alludes to it and if left checked it will sign you up for eSigner. I got caught a second time (more fool me). When they get you to go through validation on the first page there is a prechecked check box at the bottom of the page. Although it does not say eSigner it alludes to it and if left checked it will sign you up for eSigner.

]]> By: Sascha https://billauer.se/blog/2021/11/esigner-cloud-signing-ssl-com-certificate/comment-page-1/#comment-1665 Sascha Mon, 27 Mar 2023 18:06:16 +0000 https://billauer.se/blog/?p=6436#comment-1665 Thanks for this article. I also fell into this trap. They haven't changed the process and still automatically sign up people for esigner... Thanks for this article. I also fell into this trap. They haven’t changed the process and still automatically sign up people for esigner…

]]> By: Mark https://billauer.se/blog/2021/11/esigner-cloud-signing-ssl-com-certificate/comment-page-1/#comment-1595 Mark Thu, 31 Mar 2022 21:36:19 +0000 https://billauer.se/blog/?p=6436#comment-1595 Looks like they changed the process to where you have to sign up on your own for eSigner. Looks like they changed the process to where you have to sign up on your own for eSigner.

]]> By: Derek https://billauer.se/blog/2021/11/esigner-cloud-signing-ssl-com-certificate/comment-page-1/#comment-1592 Derek Mon, 21 Mar 2022 18:50:05 +0000 https://billauer.se/blog/?p=6436#comment-1592 I too went through ssl.com for an EV cert, and I also had problems. Without asking you ssl.com will automatically enroll you in their 'esigner' cloud service with a minimum cost of $100 per month. To get out of this you need to go into your certificate order and revoke the use of esigner. Nowhere does it tell you that you will be enrolled in esigner and how to get out of it. It took me several sessions with customer support before they told me how to get out of esigner, and then only after my credit card was charged $100. It is just short of a scam. I too went through ssl.com for an EV cert, and I also had problems. Without asking you ssl.com will automatically enroll you in their ‘esigner’ cloud service with a minimum cost of $100 per month.
To get out of this you need to go into your certificate order and revoke the use of esigner. Nowhere does it tell you that you will be enrolled in esigner and how to get out of it. It took me several sessions with customer support before they told me how to get out of esigner, and then only after my credit card was charged $100.
It is just short of a scam.

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